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Privacy Policy

Last updated: 19 August 2026

This policy explains what data Kirno Bot (the "Bot", "we") collects when you use the bot on Discord or its web panel at panel.kirno.es (the "Panel"), what we use it for, and what rights you have over it.

1. What data we collect

We only store what the bot’s features need to work. Specifically:

DataWhere it comes fromWhat for
Discord user and server IDDiscord (automatically when you use the bot)Identifying you within each server (levels, balance, tickets...)
Username and avatarDiscordShowing it in the panel, in the leaderboard, and in support tickets
Messages used for XPThe messages you write in the serverWorking out your level (the message content is not stored, only counted)
Moderation warningsA server moderatorModeration history for that server
RPG balance, inventory and toolsYour activity playing (mining, fishing, shop...)Keeping your progress between sessions
Ticket transcriptsThe messages inside a ticket you openKeeping a record of what was discussed, in case it needs checking later
Server settingsWhat an administrator configures in the PanelMaking the bot behave the way each server wants
Your premium subscription statusPayPal or Stripe, when a payment completesKnowing that you have premium active and until when
Who referred you and who you have referredWhen using or sharing a referral linkKnowing how many confirmed referrals you have and giving you the matching tokens
Token balance and redeemed discount codesYour activity in the referral programmeLetting you redeem tokens for discounts and see your history
Commissions earned from your referralsPayPal or Stripe, when someone you brought in pays for a subscriptionWorking out your balance, the amount of each commission and when it becomes available
Your PayPal email (only if you request commission payouts)You, by entering it in the PanelBeing able to send you your commission payment. It is the only thing we store about your PayPal: never your password nor access to your account

2. What we NEVER see or store

  • Your Discord password (logging in goes directly through Discord, we never see it)
  • Your payment details (card number, bank account...) — that is handled by PayPal or Stripe directly, we only know whether the payment completed. If you receive referral commissions we store your PayPal email so we can send you the money, but never your password nor any access to your account
  • The content of your normal messages outside a ticket (they are only counted for XP, the text is not stored)
  • Private messages (DMs) between you and other people

3. Who it is shared with

We do not sell or share your data with third parties for advertising. It is only shared with:

  • Discord, because the bot runs on their platform (also subject to the Discord privacy policy)
  • PayPal, to process premium payments made with PayPal (subject to the PayPal privacy policy)
  • Stripe, to process premium payments made by card (subject to the Stripe privacy policy)

4. How long data is kept

While the bot stays in your server and your account exists, it is kept so that progress (levels, balance, inventory...) is not lost. If the bot is removed from a server, its settings data stops being used but may remain in the database in case the server adds the bot again later.

5. Your rights

You can ask at any time for us to delete your data (balance, inventory, moderation history linked to you, etc.) by opening a support ticket from the Panel, in the relevant section. Note that some moderation data may be kept if it is needed for the proper running of the server where it was generated.

6. Minors

The Bot follows the same age requirements as Discord: it is not intended for anyone under 13 (or the minimum age required in your country). If you believe someone below that age has given us data, contact us so we can delete it.

7. Cookies and session

The Panel uses a strictly necessary session cookie to keep you logged in after signing in with Discord. We do not use tracking or advertising cookies.

8. Changes to this policy

If we change anything important, we will reflect it by updating the date above. We recommend checking this page from time to time.

9. Contact

Questions about your data? Open a support ticket from any server where the Bot is present, using the "🎫 Support" button in the Panel.