Privacy Policy
Last updated: 16 October 2026
This policy explains what data Kirno Bot (the "Bot", "we") collects when you use the bot on Discord or its web panel at panel.kirno.es (the "Panel"), what we use it for, and what rights you have over it.
1. What data we collect
We only store what the bot’s features need to work. Specifically:
| Data | Where it comes from | What for |
|---|---|---|
| Discord user and server ID | Discord (automatically when you use the bot) | Identifying you within each server (levels, balance, tickets...) |
| Username and avatar | Discord | Showing it in the panel, in the leaderboard, and in support tickets |
| Messages used for XP | The messages you write in the server | Working out your level (the message content is not stored, only counted) |
| Moderation warnings | A server moderator | Moderation history for that server |
| Server coin balance | Your activity in the economy and the casino (daily reward, jobs, bets, shop...) | Keeping your balance between sessions |
| Guardians of Kirno game data | The Guardians of Kirno game (juego.kirno.es), queried with the Discord ID of the server’s members | Showing the game’s leaderboards and alerts on your server. The game only returns data for people who have an account in it |
| Ticket transcripts | The messages inside a ticket you open | Keeping a record of what was discussed, in case it needs checking later |
| Server settings | What an administrator configures in the Panel | Making the bot behave the way each server wants |
| Your premium subscription status | PayPal or Stripe, when a payment completes | Knowing that you have premium active and until when |
| Who referred you and who you have referred | When using or sharing a referral link | Knowing how many confirmed referrals you have and giving you the matching tokens |
| Token balance and redeemed discount codes | Your activity in the referral programme | Letting you redeem tokens for discounts and see your history |
| Commissions earned from your referrals | PayPal or Stripe, when someone you brought in pays for a subscription | Working out your balance, the amount of each commission and when it becomes available |
| Your PayPal email (only if you request commission payouts) | You, by entering it in the Panel | Being able to send you your commission payment. It is the only thing we store about your PayPal: never your password nor access to your account |
2. What we NEVER see or store
- Your Discord password (logging in goes directly through Discord, we never see it)
- Your payment details (card number, bank account...) — that is handled by PayPal or Stripe directly, we only know whether the payment completed. If you receive referral commissions we store your PayPal email so we can send you the money, but never your password nor any access to your account
- The content of your regular messages outside a ticket (they are only counted for XP, the text is not stored). If a premium server turns on the message log, when you edit or delete a message the bot posts what it said in that server’s log channel, but it doesn’t store it in our database either
- Private messages (DMs) between you and other people
3. Who it is shared with
We do not sell or share your data with third parties for advertising. It is only shared with:
- Discord, because the bot runs on their platform (also subject to the Discord privacy policy)
- PayPal, to process premium payments made with PayPal (subject to the PayPal privacy policy)
- Stripe, to process premium payments made by card (subject to the Stripe privacy policy)
Guardians of Kirno (juego.kirno.es) is not a third party: it is our own service. For the game’s leaderboards and alerts, the bot asks it for the game data of the server’s members using their Discord ID, and the game only returns data for people who have an account in it.
4. How long data is kept
While the bot stays in your server and your account exists, it is kept so that progress (levels, balance...) is not lost. If the bot is removed from a server, its settings data stops being used but may remain in the database in case the server adds the bot again later.
5. Your rights
You can ask at any time for us to delete your data (balance, moderation history linked to you, etc.) by opening a support ticket from the Panel, in the relevant section. Note that some moderation data may be kept if it is needed for the proper running of the server where it was generated.
6. Minors
The Bot follows the same age requirements as Discord: it is not intended for anyone under 13 (or the minimum age required in your country). If you believe someone below that age has given us data, contact us so we can delete it.
7. Cookies and session
The Panel uses a strictly necessary session cookie to keep you logged in after signing in with Discord. We do not use tracking or advertising cookies.
8. Changes to this policy
If we change anything important, we will reflect it by updating the date above. We recommend checking this page from time to time.
9. Contact
Questions about your data? Open a support ticket from any server where the Bot is present, using the "🎫 Support" button in the Panel.
If you prefer, on the Kirno support server you can open a private ticket with the team.